Transforming Meta Performance: Using First-Party Data to Drive Better Results for OrthoCarolina

Overview of Project

As privacy changes continue to reshape digital advertising, healthcare marketers are facing a growing challenge: how do you give platforms like Meta enough quality audience signals to drive performance without relying on the tracking capabilities they once had?

For OrthoCarolina, privacy restrictions had weakened Meta’s remarketing capabilities and made it harder to connect advertising activity with meaningful patient actions. Crimson Park Digital saw an opportunity to strengthen that connection by integrating Freshpaint’s first-party audience data into the paid media strategy.

The goal was simple: give Meta better audience signals, improve the quality of targeting, and create a stronger path from ad engagement to patient action.

By strategically connecting first-party data from Freshpaint with Meta campaigns, CPD was able to restore valuable audience signals while improving performance across the funnel, from landing page engagement to qualified leads and booked appointments.

Services:

Advertising

The Solution

Connecting First-Party Data to Meta

CPD leveraged Freshpaint’s first-party audience data to strengthen the signals being shared with Meta. This gave campaigns more meaningful information to work with and helped rebuild targeting and remarketing capabilities that had been impacted by privacy changes.

Turning Audience Signals Into Smarter Targeting

Rather than relying solely on traditional platform targeting, we used first-party audience insights to inform how campaigns reached and re-engaged potential patients. This created a more connected approach to reaching users based on where they were in the journey.

Optimizing Toward Meaningful Patient Actions

The strategy focused beyond clicks and impressions. Campaign performance was optimized around the actions that mattered most to OrthoCarolina, including qualified leads and booked appointments. This helped connect media performance to tangible business outcomes.

Improving Performance Across the Funnel

With stronger audience signals and a more connected targeting strategy in place, CPD continuously optimized campaigns to improve efficiency and engagement. The result was stronger performance at multiple stages of the patient journey, from getting users to the landing page to driving qualified leads and appointments.

Results

The Freshpaint integration gave Meta stronger first-party signals to work with, helping OrthoCarolina improve both campaign efficiency and downstream performance.

With the right data feeding the right platform, CPD helped turn a challenging privacy-driven shift into an opportunity to improve how OrthoCarolina reached and converted prospective patients.

109% increase in landing page views

250% increase in qualified leads

200% increase in booked appointments

57% reduction in average cost per lead

70% lower cost per click

122% increase in click-through rate

Paid Media Marketing at a Glance

At Crimson Park Digital, we help healthcare brands harness the power of paid media to drive measurable patient acquisition. From account audits and strategic restructuring to ad copy optimization and data-driven targeting, we create campaigns that convert and scale efficiently.Ready to see your PPC performance skyrocket?

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